Frequently Asked Questions
Have any questions about AI, automation, and how we can help your business with both? Check these frequently asked questions to find your answer. If you don’t see it there, feel free to contact us.
Automation
Simply put, there is a lot of manual work done within businesses that doesn’t need to be done by a person. The more manual steps there are in a process that’s done regularly, the more likelihood of errors happening and balls getting dropped. Automation helps by not just reducing the manual work to be done, but ensuring it’s done correctly every time and helping you leverage your time and resources significantly more and be able to grow faster.
Absolutely! The brilliant thing about automation is that it generally only needs to be set up once, and you don’t have to be the one with the technical know-how to set it up. If anything, automation should be something non-techies seek out for this reason, as it can help eliminate a lot of ongoing technical help that would otherwise be needed.
Yes! We can assist you in a variety of ways, from helping you discover new ways that automation could simplify and grow your business through the Smarter Automation Accelerator, to strategizing a plan for growing your business through consulting. Contact us and tell us more about yourself and your needs and we can confirm how best be of assistance.
AI
AI (artificial intelligence) refers to the ability of machines to perform tasks that typically require human intelligence. While movies and shows typically depict AI as capable of independent thought, decision-making, other human qualities, in its current form, AI simply uses algorithms and machine learning to give specific outputs or perform specific tasks.
The most common use of AI has been for various types of writing, from articles, social posts and emails to video scripts, sales call scripts and ads to even full-fledged books. Other common uses are customer service, brainstorming, research, SEO and image creation.
New ways of using AI show up all the time, with some additional uses being for recruiting, various types of planning (events, resources, marketing), process mapping, diagramming, and even programming.
Definitely! We’re hosting a live workshop called Smarter Business With ChatGPT which gives an overview and deep dive into how to use ChatGPT to grow your business faster and smarter, even if you’re a non-techie. You’ll walk away ahead of the game, as you’ll understand the true capabilities of this wonder tool. You can learn more about the workshop and register here.
Yes and no. There are potential pitfalls in the ways many people use these tools that open themselves up to copyright infringement with an increased risk as AI detectors become more sophisticated at discovering original source of snippets of content. But there are also ways these tools can be used that make the content more unique, which we definitely recommend doing and go through in our upcoming Smarter Business With ChatGPT workshop.
Some AI tools have more specialized text generation and can have great uses along those lines. Others are image AI services allowing for generating completely new images or touching up images. And others analyze data, create tags for videos, and more. AI in general is an ever-expanding space and will start accelerating even more as GPT-4 comes out (an expansion of ChatGPTs capabilities)
Absolutely! We can assist you in a variety of ways, from helping you discover new ways that AI can help you simplify and grow your business through the Smarter Automation Accelerator to strategizing a plan for implementation through consulting. Contact us and tell us more about yourself and your needs and we can confirm how we can best be of assistance
Automation Versus AI?
Automation involves using services and coding to perform tasks/processes without the need for manual work, often triggered by a certain action, whereas AI involves using services that evaluate the prompt or input it is given and then providing an appropriate result or output.
While automation is rule-based and cannot learn or adapt, AI can learn and improve over time and can be prompted to change its output to something more desired.
In an ideal world, you could automate anything and everything since after it gets set up, there’s little to no further manual work involved while potentially thousands of hours of things get done. The question is whether a process and output can be systematized enough without much variation needed to get fully automated or not.
Where AI is a better option is if the output is going to be different every time. For instance, if you tried to fully automate email responses, chances are it’ll be obvious that it’s automated and they’d result in a poor experience on the other end, whereas AI-generated responses can be varied enough that it would more closely resemble a person manually responding.
It may not be long before AI gets sophisticated enough that the blend of automation and AI can start automating some amazingly complex tasks, but until then, be guided by the quality of the result. If you can’t get a quality result with a simple automated process, then it’s a task more suited for AI.